Privacy Policy

Last updated: 08 Feb 2026

1. Overview

This Privacy Policy explains how AXENTRA TECHNOLOGIES collects, uses, and protects your personal information when you use our website or purchase our services.

2. Information We Collect

• Contact information (name, email, phone)

• Business details you provide for service delivery

• Billing and transaction details (processed by payment providers)

• Technical information (e.g., IP address, browser type, basic analytics)

• Support-related data you provide (tickets, messages, logs you share)

3. How We Use Information

• To provide and improve our services

• To communicate about support requests, orders, and updates

• To process payments and prevent fraud

• To comply with legal obligations

• To maintain security and integrity of our systems

4. Legal Bases (where applicable)

We process personal information to perform contracts, with your consent, and for legitimate business interests such as security, service improvement, and fraud prevention.

5. Sharing of Information

We may share information with trusted providers (e.g., hosting, email, analytics, payment processors) strictly as necessary to operate the business and deliver services.

We do not sell your personal information.

6. Data Retention

We retain information for as long as needed to provide services, comply with legal requirements, and resolve disputes. We may anonymize or delete data when it is no longer required.

7. Security

We take reasonable technical and organizational measures to protect personal information. However, no method of transmission or storage is 100% secure.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal information.

To request assistance with your data, contact axentratechnologies@gmail.com.

9. Cookies

We may use cookies and similar technologies for essential site functionality and analytics. You can control cookies through your browser settings.

10. Contact

Email: axentratechnologies@gmail.com

Address: Nana Boadi Street, HNO D 132/3 (near Shell Fueling Station), Ahodwo, Kumasi, Kumasi, Ashanti, Ghana